Terms & Conditions

Welcome to PlusPet. By accessing or using our website at PlusPet.shop, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website.

When you create an account on PlusPet, you are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use.

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. We reserve the right to correct any errors and to change or update information at any time without prior notice. All prices are listed in US Dollars (USD).

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, or suspected fraud. Payment must be received in full before your order is shipped. All payments are processed securely through Stripe; we accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and Apple Pay.

We ship to all 50 US states. Shipping times and costs are detailed on our Shipping & Delivery page. While we strive to meet estimated delivery dates, we are not liable for delays caused by carriers, weather, or other circumstances beyond our control.

Our return and refund policy is outlined on our Returns & Refund Policy page. By making a purchase, you agree to the terms of our return policy.

All content on this website, including text, graphics, logos, images, and software, is the property of PlusPet LLC and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the site. You may not attempt to gain unauthorized access to any part of the website, accounts, or systems connected to our servers.

By submitting a product review, you grant PlusPet a non-exclusive, royalty-free, perpetual license to use, reproduce, and display your review. Reviews must be honest, non-defamatory, and not contain any illegal or offensive content. We reserve the right to remove any review at our discretion.

To the fullest extent permitted by law, PlusPet LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

You agree to indemnify and hold harmless PlusPet LLC, its officers, directors, employees, and agents from any claims, losses, liabilities, and expenses (including attorney fees) arising from your use of the website or violation of these terms.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these terms shall be resolved in the courts of the United States.

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes are posted constitutes your acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact us: